Starting August 20th 2017 we are implementing a mandatory online form for all customers wanting us to put their items on consignment.
You can fill it in for the customer or ask them to do it.
The form is located on the RETAIL page of our website. HERE
Once the form is filled in and we receive the email, the email should be filed in to a folder (Consignment) This is where Brenda will be able to find them when she is adding their items in to POS inventory and consignment tracker.
All registration must be recorded in the POS (lightspeed) customer name must be entered with phone and email (we do not send email other then notices regarding the program) customer type is "NE Skating".
The inventory is entered under each program name. Just search LTS, or JFFH, Adult Skate etc
While working at our retail location, booths, or on-site workshops your cell phone should remain in your bag, jacket or left in the back room.
Some staff are allowed to keep their cell phone at the front register this does not mean all staff can do it. (staff is never allowed to make personal calls while working)
If you are on your break you can use your cell phone but you must not be on the retail floor, customers do not know if you are on your break and can take offense.
Staff involved in our skating programs are never allowed to have their phones on the ice unless they have been instructed to take photos for promotional purposes.
If you are unclear or have any additional questions please direct them to Dino.
All inventory must be ordered within the lightspeed system.
Once the order is received it should be checked that items received match the items ordered!
If you are not sure, please ask Dino, do not put items on the floor if you are not sure they have been received properly.
1) The interested party must first contact Susie at the city to secure ice. We do not have allocated ice for Special Events. (Payment for ice gets paid to the city)
2) Ones they secured the ice they are to fill in our form
3) Event category ( company or non-profit fundraiser )
- In either case we do not charge admission, as they are paying for the ice, we just charge labor rate and any rentals.
Lightspeed - click on:
1) SALES (go back to main menu, sales again)
2) SPECIAL ORDER
3) ENTER CUSTOMER NAME
4) ENTER THE ITEM
6) PAYMENT (50% deposit or more)
A) ADD DEPOSIT (Enter the deposit amount)
B) OK (Enter payment option)
C) FINISH (Print or email the receipt)
You can add items they like to purchase to the special order, just in step 2 you will notice two options, SPECIAL ORDER & SALE
Add deposit is to be selected regardless is they are paying deposit or the full balance