Lightspeed - click on:
A) ADD DEPOSIT (Enter the deposit amount)
B) OK (Enter payment option)
C) FINISH (Print or email the receipt)
You can add items they like to purchase to the special order, just in step 2 you will notice two options, SPECIAL ORDER & SALE
Add deposit is to be selected regardless is they are paying deposit or the full balance
New Jackson Ultima videos, including new products, fitting procedures etc. Click HERE to view.
Every so often parents and/or skaters will insist on purchasing skates that are outside our recommendations. It is important that staff provide information on getting a good fit and an appropriate model for that skaters height, weight and ability. Should the customer insist on going against North Edge staff recommendations, it is of critical importance the customer read and sign the Skate Fitting Waiver. Following this process waivers must be placed in the Skate Fitting binders for future reference. A note on the customers account must also be made.
Starting August 20th 2017 we are implementing a mandatory online form for all customers wanting us to put their items on consignment.
You can fill it in for the customer or ask them to do it.
The form is located on the RETAIL page of our website. HERE
Once the form is filled in and we receive the email, the email should be filed in to a folder (Consignment) This is where Brenda will be able to find them when she is adding their items in to POS inventory and consignment tracker.
All registration must be recorded in the POS (Lightspeed) customer name must be entered with phone and email (we do not send email other then notices regarding the program) customer type is "NE Skating".
The inventory is entered under each program name. Just search LTS, or JFFH, Adult Skate etc
All inventory must be ordered within the Lightspeed system.
Once the order is received it should be checked that items received match the items ordered!
If you are not sure, please ask Dino, do not put items on the floor if you are not sure they have been received properly.